Shipping policy

Shipping 

Currently, we offer shipping to the following destinations:

Germany 
EUR 4,99 (DHL Kleinpaket) - Package up to 1kg

Free Shipping on all orders over 50 EUR within Germany.

United States of America and Canada
Free Shipping on all order over USD 100.

Shipping time begins once the item is dropped off at the post office and will vary depending on DHL.

Aura Clay® uses DHL for national and international orders and all items will be wrapped and secured.

Aura Clay® is not responsible for any extended shipping time or any lost or stolen items once the package has been dropped off at the post office. Please track your order using the tracking number provided and if you have a problem with your order, e-mail help(at)auraclayart.com

 

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. Please keep in mind these additional costs you may need to pay once the item arrives. Aura Clay® is not responsible for delays due to customs.