Shipping policy

Since 13 August 2026, Aura Clay® ships within Germany only.

🇩🇪 Germany

The following shipping options are selectable at checkout:

€3.49 (Warensendung, up to 1 kg) – NO tracking & uninsured!
€4.99 (DHL, up to 5 kg) – with tracking & insured

Free shipping on orders of €40 or more.

Delivery time: 1–3 business days

With tracked shipping you receive a tracking number. Detailed information: Shipping & delivery time

Aura Clay® accepts no responsibility for delays or lost shipments once they have been handed over to the carrier. If there is a problem with your order: help@auraclayart.com

🌍 International shipping

As of 12 August 2026, we no longer ship outside Germany. The EU's new Packaging and Packaging Waste Regulation (PPWR) makes cross-border shipping unworkable for a studio of our size.

Shipping to the United States was discontinued in Q1 2026 following the introduction of new tariffs.

We are sorry — and we hope to be able to ship beyond Germany again in the future.